We're pleased to announce that ITIL 4 Foundation is now available through QA from March 2019. Having been a global partner of AXELOS for many years, QA has been working closely with AXELOS during the development of the new ITIL and we have had significant input into the new guidance and certification scheme to ensure it aligns with the needs of the modern organisation. ITIL4 incorporates all of the best things from ITIL as it is known today and expands the guidance to help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.
The ITIL® 4 certification scheme
ITIL 4 video, ‘Everything you need to know.’
Please watch below, QA's Head of Business Skills, Adam Stewart and Akshay Anand, the Axelos ITSM Product Ambassador, discuss what to expect from ITIL 4.
So, what specifically is changing?
In short, ITIL 4 builds on the previous guidance by providing a practical and flexible basis to support organisations on their journey to the new world of Digital Transformation. It will provide an end-to-end digital operating model for the delivery and operation of tech-enabled products and services, enabling IT to continue to play a crucial role in the wider business strategy. The context of ITIL, with the release of ITIL 4, is now much bigger, with an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and Digital Transformation. It will be much more relevant to developers, practitioners and businesses. This latest iteration moves away from a traditional process-led approach to value-driven delivery for people and organisations.
Is ITIL still relevant you may ask?
Well it is still used by millions of professionals globally, with many businesses built on its approach. Every year, organisations invest heavily in adopting and adapting ITIL into their business practices and upskilling their workforce with ITIL qualifications. The core fundamentals of ITIL will continue to be as relevant to you and your businesses, as they are today, following the release of ITIL 4.
What about certification?
Axelos are aiming for a smooth transition from ITIL v3 to ITIL 4, so businesses can be reassured that it will be compatible with the existing certification scheme. Furthermore, all current certifications for ITIL will remain valid following the update, and all credits gained will help professionals continue on their ITIL journey in the new certification scheme. So if you have ITIL v3 certifications or are planning to undertake training, keep it going.
There will be further updates on the guidance, certification scheme and specific launch dates in due course. At QA we'll be at the forefront of the changes and we will be keeping you informed, every step of the way. In the meantime, if you have any questions please get in touch and we will do our very best to help.